I recently hired a BMW 1 series while visiting Austria and surprisingly liked the car. As an avid reader of anything car I had perceived it to be rubbish and badly designed.…
Lost art
It may seem really simple but it is amazing what a difference a thank you email makes when you are happy with a service. In our busy lives it is all too…
Dual Advance
As a follow on from my last piece about BT suffering from a major outage over the weekend I thought it would be worth detailing our latest development for business internet resilience.…
Failover is key
Businesses across London have been suffering for the past few days with no communications following a tunnel borer cutting through a major BT trunk at the Olympic site. The fault has affected…
Desperate for business
It has been interesting watching how our competitors have reacted to the global downturn. There seems to be almost desperation among them to secure new business at the moment with clients reporting…
Sometime cheap isn’t always best
Interesting article in this week’s Sunday Times detailing a high number of compromised computers ostensibly controlled and monitored by the Chinese Government. What is fascinating from my perspective is the fact that…
Tiscali hits the buffers
Interesting developments going on at Tiscali. With shares suspended and talks at an end with Sky, the company is currently worth about €100m. With debts of over €500m they are having big…
Video is finally here
The video-presence suite is now up and running. There are a few final adjustments to make in terms of optimising connectivity and aspect ratios of the cameras but for a first attempt…
Live the good life in Austria
I have just got back from a long weekend in Austria enjoying some of the best snow in 20 years. We had many inches fall each day contributing to the couple of…
How do you backup 99.99% uptime?
One concern I have had with the telecoms industry while running Fluidata has been around Service Level Agreements (SLA). Business customers demand that services stay up and provide their business with connectivity…
Work with your customers, not against them
It is interesting how difficult large telecom carriers make it to do business with them. The likes of BT are inherently difficult to deal with but also smaller carriers such as NTL…
3-Years the industry norm?
After working in the telecoms industry for a number of years I have always been interested in why on the whole it has a bad reputation. Not necessarily as poor as…
Something to work for
I have written before about my desire for a Bugatti but Audi have just put a spanner in the works with their new R8 coupe with Lamborghini’s V10 engine. At a shave…
Another thing about Digital Britain…
Article in Computer Weekly this week which I contributed a sound bite to. Nothing major just highlighting the fact that the government report fails to mention anything about upload speed. As a…
How to fix Digital Britain
Digital Britain has been released today. Not much there to help connectivity for business, the government seems to think it is important to offer faster speeds for those who share videos and…