Support Satisfaction

We recently completed a survey by calling clients who had raised support tickets with us over the past 6-months. Although we were unable to reach many of them (probably too busy working…

Customer Feedback

Nice to see customer’s discussing your company’s offering online – positive and negative comments. http://www.josephjburns.com/2008/04/30/fluidata-the-cheaper-alternative-to-leased-lines As with all services customer feedback is so important as they use the service day in, day…

How to measure carbon

Had a demonstration recently by Access on their latest module which will be offered in Access Dimensions very shortly. Our system integrator Polestar organised a morning at their offices outside Portsmouth to…

Entrepreneurs for London

I visited a conference yesterday organised by Freshbusinessthinking.com for entrepreneurs. Lots of speakers provided by a number of interesting talks on how to grow a business and what the recession means to…

MPLS for SME’s

Little piece I wrote on MPLS technology and how it is poorly portrayed to SMEs. http://network.itproportal.com/articles/2008/11/04/converged-communication-networks-what-you-need-know/  

Cisco 7604

Fluidata  to help keep the internet ticking over. Well this is a picture of one of our new Cisco 7604 routers which will be brought online in the next few weeks across…

Homework tonight?

I thought I would share with you one of the most shocking comments I have heard this year. A friend of mine was asked into the head teachers’ office at a local…

Are businesses mad?

This week sees the launch of BT’s new promotion for businesses. Sign up today and get a free mobile dongle so you can browse the internet when not in the office! It…