Another year under my belt and I can see how quickly life can pass you by. It has been a busy year but in terms of seeing definition between specific events it…
Volvo has the edge
Those of you who know me well will testify that I am somewhat of a car bore. And one of my all time favourite car manufacturers is Volvo. I am not sure…
BT Price increases
Might have passed you by but BT recently increased the cost of services for its wholesale customers. There is also talk of Openreach being given an opportunity to raise their wholesale costs…
Perks are the first to go
I have spoken to a number of telecom carriers over the past few weeks and a worrying trend is taking place from speaking to their staff. Bowls of fruit are not being…
The UK needs Power!
With talk of Microsoft and Google investing in new datacentres for hosted applications I am concerned with necessary power upgrade that is required for the national grid. With datacentres consuming apparently more…
Support Satisfaction
We recently completed a survey by calling clients who had raised support tickets with us over the past 6-months. Although we were unable to reach many of them (probably too busy working…
Customer Feedback
Nice to see customer’s discussing your company’s offering online – positive and negative comments. http://www.josephjburns.com/2008/04/30/fluidata-the-cheaper-alternative-to-leased-lines As with all services customer feedback is so important as they use the service day in, day…
How to measure carbon
Had a demonstration recently by Access on their latest module which will be offered in Access Dimensions very shortly. Our system integrator Polestar organised a morning at their offices outside Portsmouth to…
Gartner says think about today and not tomorrow
Don’t know if anyone recently read the article in Computer Weekly (11-17 November issue) which was based on the recent Gartner Symposium. But interesting feedback by Gartner for global CIOs on cutting…
Reasons for Technical Support
Some of you may be interested to read our latest statistics on our support at Fluidata. Being a business only ISP it is quite interesting reading, especially as I would have assumed…
Entrepreneurs for London
I visited a conference yesterday organised by Freshbusinessthinking.com for entrepreneurs. Lots of speakers provided by a number of interesting talks on how to grow a business and what the recession means to…
VW owned by Porsche :-(
Keeping with the car theme I did a post a few months back on VW. For those of you who aren’t aware the last week has seen it been taken into the…
Good job Hamiton!
I didn’t put a post up to congratulate Hamilton in his achievement of becoming F1 champion. Did an awesome job in my opinion and thoroughly deserved it over Massa. People forget so…
MPLS for SME’s
Little piece I wrote on MPLS technology and how it is poorly portrayed to SMEs. http://network.itproportal.com/articles/2008/11/04/converged-communication-networks-what-you-need-know/
SMBs ready for hosted applications?
Interesting article one of my colleagues came across the other day discusses whether SMB’s are ready for hosted applications. From what I can make out Easynet’s take is that quite a few…