With the Atom a distance memory my recent efforts have been involved in working out what car to replace it with. Nice problems to have I can hear you cry. Well the…
Our demands will only get greater
With Netflix announcing tests of streaming ultra-high definition video (aka 4K) next year, you have to wonder who is going to see the benefit. It is ironic that with millions of pounds…
Unions out of touch with reality
Having grown up in the eighties the impact of unions and their significance has only reduced as I have grown older and today that has been reinforced as we see situations like…
Payment terms start to slide
I wrote back in October 2008 about larger companies bullying small businesses with ridiculous payment terms and contracts. Well it seems the practice is alive and well with the likes of Marks…
Atomless
Last week I waved bye to the Atom after taking the difficult decision to sell the car. Weirdly it was easy to make the decision to put the car on the market…
Waitrose work hard to lose customers
I have written before about the power of a brand and the loyalty it can create, but this too can go against the business. Customer care, quality of product and reliability are…
Should a leader be a visionary?
With news that Steve Ballmer is going to step down as CEO of Microsoft and shares in the business jumping at the prospect, it got me thinking as to who makes a…
What is an award worth?
As the holiday period draws to a close there seems to be a plethora of award entry forms hitting my desk. It seems to be the time of year when award ceremonies…
Set a clear vision
One of the hardest challenges I find in running a business is coming up with a clear strategy. As a founder or MD people want to see a clear and bold vision…
BT works hard to maintain their bullyboy reputation
For the past few weeks the news has been full of reports with regards to rural broadband and the Broadband Delivery group (BDUK) which was setup by government to help feed funds…
Demand not there for great tennis
Every year when major sporting events have been aired during working hours we have always taken a keen interest on how many of our customers watch it over iPlayer whilst in the…
Cars are taking a pounding
With the recent good weather, well the bank holiday weekend only, saw the Atom dust off its winter cover and managed 250 miles buzzing around four counties (Worcestershire, Gloucestershire, Oxfordshire and Buckinghamshire).…
Google Glass in the future
Interesting video by Playground on what Google Glass could look like in the future and how it could be integrated into everyday life. Obviously I am not too sure I would jump…
Great value from Avios
Every day we are bombarded by customer promotions and loyalty cards. One of the most successful must be Tesco who literally wrote the book on customer loyalty programs. However it is a…
Give women a chance
With Baroness Thatcher having her funeral this week I thought it was interesting to read all the related ‘women leader’ articles that appeared. I am not going to argue positive or negative…