Exciting developments in the world of Fluidata with the latest announcement of us partnering with Be to offer their ADSL2+ technology to other ISPs. We have been using the network for the past two years and have developed some of our own unique technology to make the most of the 20 Mb/s down and 2.6 Mb/s upload speeds that the product can support. With this latest announcement we will be able to offer this platform directly to the rest of the industry giving more access to this leading edge network.
Wholesaling the network is different to dealing directly with consumers as it is important to give as much control to the partner so that they can add their service rap to the product. We believe we have achieved this with the L2TP interface and direct access to the DSLAM at each exchange giving partners unparalleled visibility of each customer. This not only gives the partner better tools to support their clients but also reduces the burden on us to invest in a call centre and instead we can continue just to invest in 3rd level engineers.
One interesting aspect of this network is the support for Cisco hardware. Tiscali recently had to announce to their channel that their ADSL2+ with Annex-M wouldn’t work with Cisco whereas we have been using it for a number of years without a single issue. This is probably due to the Alcatel chipset being deployed in both the routers and the exchanges. This is an important point as most businesses like to deploy Cisco hardware as ‘you don’t get fired for buying Cisco’.
Hopefully all the years at the receiving end of the channel will have translated into a superb partnership experience for ISPs looking for alternative providers.